As our products are custom and handcrafted, we regret that we cannot accommodate returns or exchanges unless there is a defect and we are notified within 3 days of you receiving your package. For further inquiries, please reach out to us using the contact form below.

Scapes by Elizabeth is not responsible for lost, stolen, or delayed packages once they are in the hands of the shipping carrier. For assistance, please contact the carrier directly with your tracking information.

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